MJAlltheWay24 Posted July 31, 2010 Share Posted July 31, 2010 I am not one to typically complain very often, about anything really, but I thought that I would take this opportunity to give the Smokey Bones in Florence some negative publicity. How does a restraunt run out of three of their main entrees any night? But especially, how does a restraunt run out of three of their main entrees on probably one of their busier nights of the week, Friday (I would think they would be better prepared)...and let me make it worse. How does a restraunt run out of three of their main entrees by 5pm (early in the evening) on a Friday night? And to top that off, how do you run out of an appetizer? I honestly have never witnessed anything like that. Not to mention, one of the least personable servers I've ever had. And like I said I'm not one to complain. I am embarrassed for that organization, their management and don't plan on ever returning. Link to comment Share on other sites More sharing options...
sweet16 Posted July 31, 2010 Share Posted July 31, 2010 We were at the one in the Bowling Green and it took forever to get food plus they had run out of some of the entrees. To make things better they gave the whole party free desserts. Link to comment Share on other sites More sharing options...
OlDog75 Posted July 31, 2010 Share Posted July 31, 2010 Sounds like a business on the verge of closing. Link to comment Share on other sites More sharing options...
MJAlltheWay24 Posted July 31, 2010 Author Share Posted July 31, 2010 We were at the one in the Bowling Green and it took forever to get food plus they had run out of some of the entrees. To make things better they gave the whole party free desserts. Took us very long to get our food as well. Link to comment Share on other sites More sharing options...
HammerTime Posted July 31, 2010 Share Posted July 31, 2010 I have been a few times and it was nothing but excellent. Link to comment Share on other sites More sharing options...
nees1212 Posted July 31, 2010 Share Posted July 31, 2010 I have been a few times and it was nothing but excellent. Same here. It could simply be a case where the truck didn't show up. Link to comment Share on other sites More sharing options...
MJAlltheWay24 Posted July 31, 2010 Author Share Posted July 31, 2010 I will say that the food I was able to order was good, but I think I'll be taking my business elsewhere. Only went because we had a coupon anyway lol. Link to comment Share on other sites More sharing options...
HammerTime Posted July 31, 2010 Share Posted July 31, 2010 Hey it happens sometimes. I went to Cheddars and had a terrible experience and will never go back but everyone else seems to love it. Link to comment Share on other sites More sharing options...
HammerTime Posted July 31, 2010 Share Posted July 31, 2010 Same here. It could simply be a case where the truck didn't show up. I would have to think that is the case. Link to comment Share on other sites More sharing options...
NEERFAN Posted July 31, 2010 Share Posted July 31, 2010 The last time we went, we had reservations for 10 for 6pm and didn't actually get seated until about 7pm. I can't complain about the food, it was very good. Link to comment Share on other sites More sharing options...
Clyde Posted July 31, 2010 Share Posted July 31, 2010 I am not one to typically complain very often, about anything really, but I thought that I would take this opportunity to give the Smokey Bones in Florence some negative publicity. How does a restraunt run out of three of their main entrees any night? But especially, how does a restraunt run out of three of their main entrees on probably one of their busier nights of the week, Friday (I would think they would be better prepared)...and let me make it worse. How does a restraunt run out of three of their main entrees by 5pm (early in the evening) on a Friday night? And to top that off, how do you run out of an appetizer? I honestly have never witnessed anything like that. Not to mention, one of the least personable servers I've ever had. And like I said I'm not one to complain. I am embarrassed for that organization, their management and don't plan on ever returning. I'm of the opinion that if you're unhappy you need to let someone in the organization know. I no longer go to Applebee's after some bad experiences. I called the zone manager and left a message but, as expected, never heard back. Organizations will make mistakes. Its how they handle it that will determine if I stay a customer. Link to comment Share on other sites More sharing options...
mcpapa Posted July 31, 2010 Share Posted July 31, 2010 If you're close to Florence and want BBQ, Hoggy's in Crestview Hills is the place. Superior to Smokey Bones in virtually every way. Link to comment Share on other sites More sharing options...
Clyde Posted July 31, 2010 Share Posted July 31, 2010 If you're close to Florence and want BBQ, Hoggy's in Crestview Hills is the place. Superior to Smokey Bones in virtually every way. Agreed. If you go during Happy Hour you can eat cheaply on some good wings and pork nachos. Link to comment Share on other sites More sharing options...
TheMightySachel Posted July 31, 2010 Share Posted July 31, 2010 If you're close to Florence and want BBQ, Hoggy's in Crestview Hills is the place. Superior to Smokey Bones in virtually every way. Hoggy's is the place to go! Link to comment Share on other sites More sharing options...
letabrotherspeak Posted July 31, 2010 Share Posted July 31, 2010 They are opening a "City Barbeque" on 18 and Mall Road. I have had some of their BBQ and it is excellent. Look forward to it opening. Smokey Bones is pretty good, but it is not a place I try to frequent unless I have a coupon. Link to comment Share on other sites More sharing options...
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