July 20, 201214 yr If they take these clerks from behind the counter and put them on the floor to help shoppers, I think it is smart. You are right about needing help in a Penny's more so than a grocery. But the worst store for getting help is WalMart and they seem to be doing just fine. And how would that save them money? Don't see that happening. I'm sure these clerks will join the unemployment line.
July 20, 201214 yr Will they be putting those annoying hard plastic tags on everything that set off alarm if you walk out without them? That would help with shoplifting, but you still need the sales clerks to remove them.
July 20, 201214 yr Will they be putting those annoying hard plastic tags on everything that set off alarm if you walk out without them? That would help with shoplifting, but you still need the sales clerks to remove them. If it is like some stores, each of those cards is individually tracked. After the item is paid for, that card is no longer "armed" and will not sound the alarm when you go out the door. The technology for this used to be cost prohibitive. Not so much now. A guy I went to grade school with has a brother who bought a franchise of a small grocery chain. His store is in a rough part of town and shoplifting is just part of the business and is figured into the cost of product. For higher dollar and/or most often stolen items, he is considering implementing such a system.
July 20, 201214 yr If it is like some stores, each of those cards is individually tracked. After the item is paid for, that card is no longer "armed" and will not sound the alarm when you go out the door. The technology for this used to be cost prohibitive. Not so much now. A guy I went to grade school with has a brother who bought a franchise of a small grocery chain. His store is in a rough part of town and shoplifting is just part of the business and is figured into the cost of product. For higher dollar and/or most often stolen items, he is considering implementing such a system. Agreed. But you still need someone to remove it. Even if it does not beep as you leave after you paid for it, if you remove it yourself it will ruin the clothing.
July 20, 201214 yr Agreed. But you still need someone to remove it. Even if it does not beep as you leave after you paid for it, if you remove it yourself it will ruin the clothing. These can be removed and not damage the product. Similar to removing tags.
July 20, 201214 yr Personally I love self checkouts. I hate the idea of cutting jobs. I think it will be a loss because I think there is more of older generations that shop at Penny's than young. When I think of the self checkouts I've seen it's usually the older people that don't like them and younger people that do. That sets them up for failure I think.
July 21, 201214 yr Will they be putting those annoying hard plastic tags on everything that set off alarm if you walk out without them? That would help with shoplifting, but you still need the sales clerks to remove them.No it will be RFID tags which are very small. They already come in many things from the manufacturer. When the item is paid for it just deactivates it. Shoplifters will find a way around this in pretty quick order. I personally will be very very interested in the effect this has on theft. This technology was actually first talked about 10-15 years ago. In a perfect world, you would just scan your debit card when you walked in and then you would be charged with whatever you walked out with...but I don't think that is quite the version of the system JCP is putting in. There will still need to be checkouts for shoppers that want to pay cash and so they can get a receipt.
July 21, 201214 yr This thread makes me want to go to JCP. I was there yesterday. Got 2 new shirts, pair of pants, and had to order 2 other shirts they didn't have in my size. JCP is the only place I can get shirts that are long enough form me.
July 21, 201214 yr Author There will still need to be checkouts for shoppers that want to pay cash and so they can get a receipt. I am not following you here, at the Kroger self-check out you can use cash and it gives you change and a receipt with no clerk. What am I missing here?
July 21, 201214 yr I am not following you here, at the Kroger self-check out you can use cash and it gives you change and a receipt with no clerk. What am I missing here? My reading of the original post may have been off. I read it that all counters and registers would be removed completely, but looking back I realize they meant there will be some sort of self checkout like in the grocery stores. Sorry for the confusion.
July 22, 201214 yr I am not following you here, at the Kroger self-check out you can use cash and it gives you change and a receipt with no clerk. What am I missing here? That Jay Bruce's bat has come to life.
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