Here's a good one: We were just about done with our meal at a local establishment. A couple a friends walk in and sit down at our table. We stayed and had a couple of adult beverages. When we asked for our bills, there was a little confusion as they had put one of our meals on the wrong bill. After settling the confusion I just left a fifty (bill was around 44.00) on the table and went to get our coats. As we are walking out the door the waitress grabs me and says you forgot your change. I told her the change was hers. She then asks if there was a problem with the food or service. I said no. Then she asks me why I left such acrappy tip then. She sort of caught me off guard with that and I reached in my pocket and gave her another 5. After I got home and had time to think about it, I became upset about the whole thing. I didn't think she should have grabbed me in the doorway and put me on the spot for a couple of more dollars. I called the establishment and told the owner of the situation and told them they had lost a customer. Was I wrong?

 

 

Yeah, you were wrong to give her another $5.

 

 

As a former waiter, you'll hear a lot of servers complain about the tips they receive. One thing that many customers don't realize is that the server has very little (read: none) control over your food. If you're at a pizza joint and it takes an hour to get your pizza, very rarely is your server responsible; however, as frustrating as a long wait can be, you should never have to wait for a refill, bread, condiments etc. Those are all things that your server can (and should) control immediately.

 

As far as ladiesbballcoach's bad experience, I don't have a problem with just leaving the change. To me, tipping is a very personal thing. If you weren't happy with the service, then don't tip as much as you normally would, or don't tip at all. Waiters & waitresses who show little concern for their tables deserve what they get. It can be a much more difficult and hectic job than many people realize, since many things are beyond the server's control. But, there is no excuse for rudeness or the lack of attention that some waiters show.

 

LBBC - How was your food? Was it cold? Was the order at least correct?

Also, there is a HUGE difference between leaving a poor tip because of bad or unacceptable service and leaving a bad tip because you're cheap.

 

Automatically, a server who picks up a bad tip is going to think you're cheap. That's fine, who cares. The point of the story is that there are many people who will complain about their meals hoping to get 1/2 off or something additional for free....and even after that, still don't tip well!

 

In my opinion, if you have bad service, you should tip around 10% and then notify the person who takes your money (cashier, manager, whoever it may be). There really isn't much you can do when you get bad service except let the manager know; however, I'd recommend letting the manager know when you receive exceptional service as well. It's easy to get fed up with poor service, but excellent customer service is often-times overlooked.

Yeah, you were wrong to give her another $5.

 

 

As a former waiter, you'll hear a lot of servers complain about the tips they receive. One thing that many customers don't realize is that the server has very little (read: none) control over your food. If you're at a pizza joint and it takes an hour to get your pizza, very rarely is your server responsible; however, as frustrating as a long wait can be, you should never have to wait for a refill, bread, condiments etc. Those are all things that your server can (and should) control immediately.

 

As far as ladiesbballcoach's bad experience, I don't have a problem with just leaving the change. To me, tipping is a very personal thing. If you weren't happy with the service, then don't tip as much as you normally would, or don't tip at all. Waiters & waitresses who show little concern for their tables deserve what they get. It can be a much more difficult and hectic job than many people realize, since many things are beyond the server's control. But, there is no excuse for rudeness or the lack of attention that some waiters show.

 

LBBC - How was your food? Was it cold? Was the order at least correct?

 

The food was fine although arrived after other customer's food that arrived after us. Drink was fine but never came back to ask for a refill, especially after the pizza arrived. In fact, never came back to give us a check either.

20 percent. Servers have bad days just like the rest of us.

No need to speak to a manager about it unless he/she went out of their way to make your meal unpleasant.

 

If you feel the need to speak to a manager just don't leave a tip and let it go. I'd much rather go home knowing that the server I had didn't make as much money in tips that night than wonder how long her manager ripped her or if she lost her job.

If the service is very bad leave nothing.

Here's a good one: We were just about done with our meal at a local establishment. A couple a friends walk in and sit down at our table. We stayed and had a couple of adult beverages. When we asked for our bills, there was a little confusion as they had put one of our meals on the wrong bill. After settling the confusion I just left a fifty (bill was around 44.00) on the table and went to get our coats. As we are walking out the door the waitress grabs me and says you forgot your change. I told her the change was hers. She then asks if there was a problem with the food or service. I said no. Then she asks me why I left such acrappy tip then. She sort of caught me off guard with that and I reached in my pocket and gave her another 5. After I got home and had time to think about it, I became upset about the whole thing. I didn't think she should have grabbed me in the doorway and put me on the spot for a couple of more dollars. I called the establishment and told the owner of the situation and told them they had lost a customer. Was I wrong?

 

I had a similar situation. We had about 10 people and after we paid, we all put in a couple bucks. Most people used a debit/credit card to pay, and a couple of us left cash. The total amount we left was near $35 bucks, which was much more than 15%. Problem was only $6 of it was cash. She apparantly didn't realize the other tips and told us off as we were getting ready to leave. We explained to her about the rest of the tip, she apologized, and we spoke with the manager about it. She hasn't been there since as far as I know.

I had a similar situation. We had about 10 people and after we paid, we all put in a couple bucks. Most people used a debit/credit card to pay, and a couple of us left cash. The total amount we left was near $35 bucks, which was much more than 15%. Problem was only $6 of it was cash. She apparantly didn't realize the other tips and told us off as we were getting ready to leave. We explained to her about the rest of the tip, she apologized, and we spoke with the manager about it. She hasn't been there since as far as I know.

 

:lol:

My question is: "WHY would you tip a bad service experience?"

My question is: "WHY would you tip a bad service experience?"

 

I was wondering the same thing.

The last poor tip I left was due to poor service. We're in a national chain after an all day bball thing. Myself, my wife, daughter, and two players from the team. We were tired and very hungry. We selected this particular chain because of the usual timely service. We were put in a corner table that was sort of in an obscure part of the restaurant. We placed our order and recieved our meal in a timely fashion. However there was a mistake on an order. After sitting and scouring the floor for our waitress, one of the kids eventually got up and found her. She came over and got the info on correcting the order. A few minutes later a server came by with the food. So at this point everything is OK, except now we had some empty glasses. Never once did she check on us. We again had to grab her for our bill. I left a 2 dollar tip with a sad face:cry: drawn on the merchants copy of the bill.

My question is: "WHY would you tip a bad service experience?"

 

You know where I come from...:thumb:

 

A server that gets 10% for lousy service is in Hog heaven...

If they get zero for doing practically Zero that is what they deserve...

and yes I am in the food service business...:thumb:

You know where I come from...:thumb:

 

A server that gets 10% for lousy service is in Hog heaven...

If they get zero for doing practically Zero that is what they deserve...

and yes I am in the food service business...:thumb:

 

Exactly. The food price is one thing, but the tip is DIRECTLY related to service. No service, no tip.:thumb:

What you tipped was right on. If you leave no tip, they may think you forgot. If you go out of your way to leave a crappy tip, maybe it will make them think about why you did this.

 

I agree 100%.

 

If I was paying at a cash register, I would be sure to tell whoever was working there (in a nice way) that the food was great, but the service was awful. Something tells me that the people who work with her will understand.

Thats good.

 

It gets the point across..

My wife of 9 wonderful year's worked her way through college waiting tables and when we get bad service she let's me know and how much to tip. I tip mostly I over tip. However, if the service is great I let the manager know. If the service is bad I just leave a smaller tip and go on about my business as she or he may have been having a bad day. If it happen's again shame on you because I will asked for another server and when they asked me why I just let them know how bad the service was and I will not tolerate it again. JD