July 21, 200818 yr Well, can I offer a rant from the other side of the drive through window? :lol: When I worked at Starbucks, people would order at the window, and then when they'd get their drink they'd be totally ticked off. Here's an example: Me: Welcome to Starbucks! What can I get for you today? Customer: I'd like a Grande White Mocha Me: Is there anything else I can get for you today? Customer: No, that will be all. Me: All Right! One White Mocha, that will be $4.19. Customer: Thanks! Customer drives to window. I take their money, hand them their beverage and then: Customer: What's this? Me: That's your grande white mocha. Customer: It's supposed to be cold. Me: I'm sorry, I thought you ordered a white mocha. Customer: I did. It's supposed to be cold. Me: I apologize, I didn't hear you say iced white mocha. We'll remake that for you. Here's a coupon for a free one on your next trip. 3 minutes later: Me: I'm sorry again. Here's your iced grande white mocha. Customer: You are such an idiot! That's still not right! I want a grande white mocha! Me: I'm so sorry! I thought you said after I gave you the hot white mocha that you wanted an iced white mocha. Customer: I did! But, it's supposed to be like a milkshake. Me: Oh! You want a white mocha frappucino! Customer: That's what I ordered! AAAAAAARRRRRRRGGGGGGHHHHHHH!!!!!! Our Starbucks ran and patronized by public school supporters don't have this problem.:lol::lol::lol::lol::lol::lol::lol::lol::jump::jump::jump::jump::jump: I am absolutely kidding.
July 21, 200818 yr I ordered an ice tea from Star Buck's and asked for lemon. Guess what - I had to get a shot of lemonade. I was good though. so I can't complain At Bob Evans, that is called an Arnold Palmer. He drank it all the time. I love it.
July 21, 200818 yr Yeah. Casual Chinese in Newport does this. That's a real head scratcher there. I always get the chicken paad thai without peanuts and I get charged extra for the omission. Not sure I understand the logic there. :confused: Suppose you got a mixed vegetable dish, and omitted several items. That could get expensive...
July 21, 200818 yr Suppose you got a mixed vegetable dish, and omitted several items. That could get expensive... Guys, there's a reason they have "no substitutions" signs ...
July 21, 200818 yr Guys, there's a reason they have "no substitutions" signs ... We only eat there for lunch when the prices are low. Still drives me crazy on principal alone...
July 21, 200818 yr We only eat there for lunch when the prices are low. Still drives me crazy on principal alone... What does your principal have to do with it? Did he give you too many swats or too much detention time?
July 21, 200818 yr AAAAAAARRRRRRRGGGGGGHHHHHHH!!!!!! It amazes me how some of these people manage to breath.
July 21, 200818 yr What does your principal have to do with it? Did he give you too many swats or too much detention time? You're lucky I'm busy Saturday..... :lol:
July 21, 200818 yr Also people that write down your order, and they still get it wrong..I mean really this ticks me off beyond no other...Man I can't stand it.. For the most part, I'd guess that the majority of people who write down your order are not the people who are preparing the food. So, the person who takes your order (and writes it down) is not to blame.
July 21, 200818 yr For the most part, I'd guess that the majority of people who write down your order are not the people who are preparing the food. So, the person who takes your order (and writes it down) is not to blame. Unless they write it down correct and punch it in the computer wrong...
July 21, 200818 yr Unless they write it down correct and punch it in the computer wrong... Well obviously. However, the majority of the problems stem from the kitchen / cooks / whoever is in charge of "prepping" the food. Far too often, the people in the kitchen don't care about the orders. They don't deal with the customers, and they're getting paid by the hour, whereas the servers are relying on tips (good service, good food, etc.).
July 21, 200818 yr Author For the most part, I'd guess that the majority of people who write down your order are not the people who are preparing the food. So, the person who takes your order (and writes it down) is not to blame. Well I just meant in general...Like they have it wrote done but the order in general is wrong..
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