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Cincinnati Bell Denies Marine Vet's Service Dog

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You are not supposed to touch service dogs whatsoever. It interferes with their training.
Screw that. If he's in my house he's getting loved on.
The definition of service dogs really hasn't changed. Service dogs are trained to do specific tasks, such as assisting the blind, deaf, etc, and those tasks must be related specifically to the owners disability. Under ADA, trained service dogs should be allowed to go almost anywhere. However, The ADA does not require covered entities to modify policies, practices, or procedures if it would “fundamentally alter” the nature of the goods, services, programs, or activities provided to the public. It also does not overrule legitimate safety requirements. If admitting service animals would fundamentally alter the nature of a service or program, service animals may be prohibited. In addition, if a particular service animal is out of control and the handler does not take effective action to control it, or if it is not housebroken, that animal may be excluded. So in this case, I think it could be argued the Cincy Bell is within their rights as I would think that it would be difficult for the dog to always be under the direct control of the employee, simply due to the nature of the job.

 

The new trend in emotional support dogs, however, is not covered by the ADA, and businesses/organizations do not have to allow those dogs in or grant any exceptions to normal rules.

 

Tell that to the lady who tried to bring two of them into the ARK a few weeks ago.

Tell that to the lady who tried to bring two of them into the ARK a few weeks ago.

 

That lady would be dead wrong. However telling her that is not something I'm interested in doing, and why I no longer have a job where I have to work with the general public.

  • Author
The definition of service dogs really hasn't changed. Service dogs are trained to do specific tasks, such as assisting the blind, deaf, etc, and those tasks must be related specifically to the owners disability. Under ADA, trained service dogs should be allowed to go almost anywhere. However, The ADA does not require covered entities to modify policies, practices, or procedures if it would “fundamentally alter” the nature of the goods, services, programs, or activities provided to the public. It also does not overrule legitimate safety requirements. If admitting service animals would fundamentally alter the nature of a service or program, service animals may be prohibited. In addition, if a particular service animal is out of control and the handler does not take effective action to control it, or if it is not housebroken, that animal may be excluded. So in this case, I think it could be argued the Cincy Bell is within their rights as I would think that it would be difficult for the dog to always be under the direct control of the employee, simply due to the nature of the job.

 

The new trend in emotional support dogs, however, is not covered by the ADA, and businesses/organizations do not have to allow those dogs in or grant any exceptions to normal rules.

 

Wonder what the ADA says about service dogs and their owners' rights when entering a private residence to perform work for an employer? I would argue that his rights end at my front door.

The service dog could provide better customer service than their human employees. Provide accommodation by placement in a job where the service dog could be accommodated.

Wonder what the ADA says about service dogs and their owners' rights when entering a private residence to perform work for an employer? I would argue that his rights end at my front door.

 

It's problematic at best. A big issue is the requirement that the dog be under the owners control at all times. I'm not sure how that's possible if an employee is installing or repairing something in a house....especially if a ladder or stepstool is required. Plus as you mention, the ADA requires reasonable accommodations.....the employer has no control over a private residence, and a homeowner is under no obligation to provide accommodations (aside from allowing access to the home) so an employee can do his/her job.

Did I miss the part where it says that he is requesting taking the dog inside homes?

 

Hopefully this wounded combat veteran Marine gets all of the treatment he needs to live a happy, healthy life. Too many of our combat veterans still suffer with PTSD, my Vietnam vet father being one. Far too many of these brave men and women end up taking their own life.

 

While some of you don't want dogs in your house, I don't want people that don't like dogs in mine.

IF and it is a BIG IF, the guy has to go into customers' homes, those customers should NOT have to deal with an animal coming into the home. I happen to love dogs. My wife does not. I would have no problem with a dog in our house for a short time but I totally get why others would not. Some people are allergic to dog hair. Some people are flat out scared of dogs or may have been bitten by one before. Some people just don't want dog hair in their house. This seems pretty cut and dried to me. Again, this is IF he has to go into people's homes as part of his job.

Actually, as I think of this more, what if the guy works in an office. Should the other co-workers have to deal with a dog in their office? I have worked in offices for over 30 years and have never seen a service dog in any of them. What if a person working in the office is allergic to dogs? Should he/she just have to deal with the dog? It is an interesting situation that could put companies into a tight spot. Do the rights of a the person who "needs" a service dog trump the rights of other workers who don't want a dog in the office or may be allergic to it?

Actually, as I think of this more, what if the guy works in an office. Should the other co-workers have to deal with a dog in their office? I have worked in offices for over 30 years and have never seen a service dog in any of them. What if a person working in the office is allergic to dogs? Should he/she just have to deal with the dog? It is an interesting situation that could put companies into a tight spot. Do the rights of a the person who "needs" a service dog trump the rights of other workers who don't want a dog in the office or may be allergic to it?

 

Again, I would argue that unless the dog is performing a specific task that allows the employee to do his job properly, no special accommodation needs to be made. And I can't think of any task a service dog could do that would be necessary for someone to do any job. And remember, "emotional support" dogs, are not protected by the ADA.

  • Author
Did I miss the part where it says that he is requesting taking the dog inside homes?

 

Hopefully this wounded combat veteran Marine gets all of the treatment he needs to live a happy, healthy life. Too many of our combat veterans still suffer with PTSD, my Vietnam vet father being one. Far too many of these brave men and women end up taking their own life.

 

While some of you don't want dogs in your house, I don't want people that don't like dogs in mine.

 

As I said, it was my understanding which is code for this is what I heard. Can't confirm it but thought it was an interesting angle worth discussing.

As I said, it was my understanding which is code for this is what I heard. Can't confirm it but thought it was an interesting angle worth discussing.

Well, actually that's not what you said. You said that you heard that his job takes him into houses. If that is true, that still doesn't mean that he plans on taking his dog in the houses. He may keep his service dog in his vehicle while he is inside homes.

  • Author
Well, actually that's not what you said. You said that you heard that his job takes him into houses. If that is true, that still doesn't mean that he plans on taking his dog in the houses. He may keep his service dog in his vehicle while he is inside homes.

 

Yes, that was my understanding.

My dog does not like other dogs in our home, so if he had to come in, there would be a problem. Have a neighbor with a severely asthmatic child who cannot be around dogs. Another problem. IF he has to bring his dog in with him Cincinnati Bell must have a laundry list of possible liability issues

 

Plus, if a large part of his job is going into people's homes and he could leave the dog in the van, does he really need a service dog? I thought service dogs were constant companions. If he is in my home and experiences a "trigger" for his PTSD and his dog is in the van, then what?

 

I am all for supporting our veterans. Surely they can find another job for this person that does present this problem?

Edited by Beechwoodfan

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