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hidinout

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Everything posted by hidinout

  1. The large picture is they no showed a 4 hour installation window twice in a week , then offered to a third installation window 10 days after the original appointment.
  2. I left out several aggravating details , there was so much lying and misinformation given to me I can't remember it all .
  3. I'm going to use this as a draft to send to management at direct if I can get a good address . So that's my first question - does anyone know an address or email for a regional Vice President or person in management ? Here is my story . Ordered direct over a week ago , had a 4 hour installation window last Tuesday , noon to 4pm . At approximately 3;00 I called customer service they said " tech is on the way " . At about 330 I got a VM from the tech stating " can't find you address , call to reschedule " . The problem is my address is a new listing and doesn't show up on mapquest or any GPS device -- I told them that when I ordered the service to have the technician call me for directions . Within 10 minutes of receiving the tech call I both called him back and texted him but got no response .. so 4 hours on my day work wasted . So I get rescheduled for yesterday. Same 4 hour window , only this time I go over the work order and tell them my address will not show up , tech must call for directions , 3pm comes no tech , no email , no text confirmation, no call confirmation, nothing - I call them -- they put me on hold and state " I will contact the technician and see what is going on " . After a short hold they state " he is finishing another job , will call you within 15 min -- I remind them , he must call for directions . So 30 min goes by , it's approaching 345 pm and nothing , no call . So I call them back and this is where the wheels fall off and things just get stupid . The representative says " we show no notes or any record of your previous call " . So I suggest please calling technician or the dispatch to see where he is -- the rep says " oh. Sorry sir we don't make calls like that , we don't contact them " . I said no , I was just placed on hold 30 min ago and for an update stating the tech was finishing a job and I was next " .. so after 15 min of time the rep states " oh something just came across your account " we called you at 1130 am to confirm your installation and you didn't reply " . I immediately stated that's incorrect - I've checked my text and phone records and have no such call . At this point I requested a supervisor -- another 15 wait and a supervisor states the same stuff -- you didn't confirm today's appt - and at this I'm past wits end , tell them to cancel my order and refund any charges they have made . He offers me a 100 credit and ask if I would reschedule and I ask for what date and this idiot says " next Friday " .. after I've already been no showed twice this this week . I declined . So 2 days off work setting at the house waiting for service that never comes . And around 6pm I check my mailbox , there is a letter from direct addressed to 214 Damion Branch ( which doesn't exist ) instead of 214 Dan Branch .. even though I'd been over that with the ordering people numerous times . Id like to send this to the highest ranking Direct tv Official I can .
  4. I moved back to GC this week after 10 years as a Kyian' living in O H I O .. hopefully I bring them good luck -- GC wins 19 -16
  5. Not familiar with Mr. Callihan , whats his background ?
  6. Check into a Tesla solar roof for the new home . Reviews are all over the place on whether its worth the investment or not . They called me back within 24 hrs of leaving a message .
  7. Beavercreek in the Dayton area plays some good mid level USSSA events .
  8. Good Hire , Mike should do fine there , tough district , but he will have the Lions doing as well as possible
  9. Congrats and welcome to the Mid South Conference , The level of play is outstanding , esp at the top of the league . Wonderful , Crazy nice new facilities down at the U of the C . from Dan at Shawnee St .
  10. Yeah a team where 2/3 are dedicated to a certain level and 1/3 to another leads to discontentment , even worse if its 1/2 and 1/2 . Its tough , will be a thankless job is my guess .
  11. I'm highly familiar with it . Around the top players and tourneys in Ohio all the time
  12. Ok Tech fans I aim for a smooth transition should I attempt to give up a roadrunner.com email account . I'm terribly frustrated with it , wont allow me to log in while in Mexico, doesnt work well with my phone , now hit and miss today with my computer here at work . So what should work well ? gmail ? hotmail ? This email is both used for my private and business accounts. LOTS of contacts and a busy account for sure . I think there is a way to forward ALL emails to a new account , is that correct ? Thanks
  13. Trying to ascertain if this team was in Columbus Oh at Berliner last weekend and in Knoxsville this weekend ? Same team ? I saw them play most of a whole game at Berliner and was impressed , nice team . IF its the same team they knocked out a 15u Stingray team I follow last night in the semis , and have offered a couple girls scholarships from that team. They made the finals that are played on UT's home field ( yuk) . I've have all Ky Blue on for sure .
  14. Yeah , send guys that move , being able to move is part of being an good ump.
  15. Put up 2-3 quality large pop up tents ( commercial type ) somewhee , run electric to to it , and tell the media to make due . The field should come before comforts of an air conditioned 2 story press box . Or assign an extra ump to stand at the CF fence and make rulings on balls that the IF umps cant see . Depth perception an tough with those temporary fences , it is hard to tell sometimes , assign an ump to stand outside the CF where HR's can be HR's and doubles and be doubles .. or move the event .
  16. That was criminal , who was the ump , John Higgins ?
  17. loved her using " Y'all " in her tweets . Would have been a great get for UK but I like Bama in softball too . hope she does great at the next level . She's an awesome pitcher
  18. Great win by the raiders - I'll never understand why teams would ever pitch to Fouts . Ever .
  19. The steal of home , like a wild pitch / passed ball or a delayed or ?
  20. Any updates from the AM games ?
  21. Fouts and crew way too much for Collins . Was scoreless into the 5th , EC breaks loose late , Surprised Woodford got beat so soundly .
  22. Thanks you old red devil .
  23. List them here -- and can someone provide a link to stats/scores ? Games start in about an hour
  24. Surprise move or expected ? BC always had solid teams for sure .

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