July 24, 201412 yr Wow...interesting article. And I believe every word of it. And it's not like they were making things up...this was video taped proof with a 10 year span of comparison. Not sure how it's not believable when thats what the video shows. Now it might be a little premature to extrapolate from this evidence that EVERY day is like that...but I'm quite sure restaurants put up with things today that they didn't 10+ years ago.
July 24, 201412 yr I haven't read the article (yet), but I rarely complain about restaurant service (unless it is REALLY bad). Even then, I still give a reasonable tip (between 15 - 20%). I only complain if it's really bad, but I also go out of my way to compliment to the owner/manager if it's really good. Trust me, if you have a genuine legit complaint, the owner/manager wants to hear it. Tips are earned, not a right. If service is horrible, I don't tip and I talk to the owner. I can almost always tell if it is a kitchen issue or a server issue. I don't punish the server for the kitchen screwing up, I will tip the server appropriately in this case. Poor service but not horrible equals 10% Adequate service equals adequate tip typically for me that's 15-18% Excellent service equals excellent tip. Typically 22-25% and a compliment to the owner. I will also remember the server's name and ask for them when I come back.
July 24, 201412 yr Give this a read. I know I'm occasionally guilty of a few of these things, but holy cow, it's eye-opening. People Kept Complaining This Restaurant Sucked, Look What They Found Out... - The Meta Picture OK..everything I ever suspected about my IT department was just substantiated. I got this when I clicked on the link. Access Denied (content_filter_denied) Your request was denied because of its content categorization: "Humor/Jokes" Flippin' flappin' donkey ears!
July 24, 201412 yr Me too. 20% of the people sent their food back too? A lot of those numbers seemed exaggerated. I worked in restaurants for years. And I eat out in a lot of restaurants now. Based on my nosy observations of the room around me, it's not exaggerated at all. The talking on the cellphone thing has been a problem since the advent of the cell phone. I remember waiting tables back then. I'd get seated a table, and the patron would be on their cellphone and shoo me away. Well, during a busy lunch period I could get double or triple seated. Yep...you guessed it...little to no tip from the chick on her cell phone too busy to order when I approached as I had been trained. Not my fault you didn't order when I was there. I had 6-8 other tables usually and it takes time to get back around.
July 24, 201412 yr Author OK..everything I ever suspected about my IT department was just substantiated. I got this when I clicked on the link. Flippin' flappin' donkey ears! See if it will work this way for you: (Everything on the website is posted via image file...so I can't just copy and paste text, unfortunately.) 1 of 4
July 24, 201412 yr I worked in restaurants for years. And I eat out in a lot of restaurants now. Based on my nosy observations of the room around me, it's not exaggerated at all. The talking on the cellphone thing has been a problem since the advent of the cell phone. I remember waiting tables back then. I'd get seated a table, and the patron would be on their cellphone and shoo me away. Well, during a busy lunch period I could get double or triple seated. Yep...you guessed it...little to no tip from the chick on her cell phone too busy to order when I approached as I had been trained. Not my fault you didn't order when I was there. I had 6-8 other tables usually and it takes time to get back around. I'll take your word for it. I go out to eat and drink all the time, and granted that's a lot different than being on the other side, but I just never see stuff going on at that level. I'm the type who orders a couple of drinks and takes their time and I can't remember the last time I've had poor or horribly slow service.
July 24, 201412 yr I'll take your word for it. I go out to eat and drink all the time' date=' and granted that's a lot different than being on the other side, but I just never see stuff going on at that level. I'm the type who orders a couple of drinks and takes their time and I can't remember the last time I've had poor or horribly slow service.[/quote'] It does seem to be the same people who always have poor service or food...
July 25, 201412 yr I'll take your word for it. I go out to eat and drink all the time, and granted that's a lot different than being on the other side, but I just never see stuff going on at that level. I'm the type who orders a couple of drinks and takes their time and I can't remember the last time I've had poor or horribly slow service. I think that your expectations are reasonable. There are some VERY, VERY unreasonable people out there. Having been in Hotels and Restaurants for over 25 years, I could eat up some server space with examples.
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