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Laptop: Cracked Screen

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We had a little Nintendo Wii related accident and my laptop screen (Dell Inspiron 600m) took a shot from an errant Wii remote. :rolleyes:

 

There was a giant crack in the middle of the screen that looked like a crack in a window, it spidered out in about 6 or 7 directions, but really didn't pose any problems visually.

 

The computer itself works fine, and I could hardly tell there was a problem at first.

 

Now, after a few days, there seems to be black blobs seeping out around the cracks and it is messing up the display on the screen. I assume it is the liquid in the LCD, and it looks like black ink blobs. In another week or so, I figure it will be bad enough to where I will have to do something about it.

 

My question is, has anyone else cracked their laptop display before and if so, what was the repair cost? The laptop is about 3 yrs old and not under warranty.

I'm a Dell tech. You're looking at the most expensive repair there is - probably $450 on average. Sorry for the bad news.

You may be able to find something cheaper on eBay, but there's no guarantee. Do you happen to have Dell CompleteCare Warranty? If so, they'll replace it for free.

We had a Dell laptop years ago. The screen went out. I was told that it would be cheaper just to purchase a whole new computer.....

  • Author
I'm a Dell tech. You're looking at the most expensive repair there is - probably $450 on average. Sorry for the bad news.
Thanks for the good news, Wireman. With friends like you...

LOL

 

You may be able to find something cheaper on eBay, but there's no guarantee. Do you happen to have Dell CompleteCare Warranty? If so, they'll replace it for free.
No, I didn't have the warranty. This was my first laptop and I didn't know to purchase it, although I have decided to make sure and do that in the future.

 

 

I paid $600 for this computer 3 yrs ago and I guess its time to just replace it. I don't think I can justify putting another $450 into repairing it.

 

On the bright side, my son says that Jeff Hardy made a dandy supplex move on Rey Mysterio when the remote slipped out of his hand. So I have that to hold on to. (no pun intended) :bunny:

Toots, just to give you some more detail and help.

 

You're looking at about $150-$250 for the replacement part. You could attempt to do it yourself but probably better to get someone to do it, if you have a local PC repair shop and get the part yourself it would probably be a lot cheaper and if you go in with the part and just say hey can you put this on for me and i'll give you 25-50 bucks they'll probably do it and it won't be too bad.

 

PM me if you want some more details on where to get the part.

 

Hope this helps.

Toots, just to give you some more detail and help.

 

You're looking at about $150-$250 for the replacement part. You could attempt to do it yourself but probably better to get someone to do it, if you have a local PC repair shop and get the part yourself it would probably be a lot cheaper and if you go in with the part and just say hey can you put this on for me and i'll give you 25-50 bucks they'll probably do it and it won't be too bad.

 

PM me if you want some more details on where to get the part.

 

Hope this helps.

 

Replacing the screen on a laptop requires removing the hard drive, memory, battery, keyboard, and then delicately unhooking the LCD cable and video inverter. Then doing the process in reverse. I have done it many times. The whole process takes 30 minutes to an hour depending on how careful you are.

 

I just e-mailed my guy at Dell and asked him for a price quote and he says it'll be $400 if you buy it from Dell. There are some on eBay that are less than $100, but I'd make sure I checked the return policy on those:

 

http://shop.ebay.com/sis/_W0QQ_kwZInspironQ20600mQ20LCDQ20SXGAQ20LatitudeQ20D600Q20DellQ20LaptopQ20screen

Replacing the screen on a laptop requires removing the hard drive, memory, battery, keyboard, and then delicately unhooking the LCD cable and video inverter. Then doing the process in reverse. I have done it many times. The whole process takes 30 minutes to an hour depending on how careful you are.

 

I just e-mailed my guy at Dell and asked him for a price quote and he says it'll be $400 if you buy it from Dell. There are some on eBay that are less than $100, but I'd make sure I checked the return policy on those:

 

http://shop.ebay.com/sis/_W0QQ_kwZInspironQ20600mQ20LCDQ20SXGAQ20LatitudeQ20D600Q20DellQ20LaptopQ20screen

I know how to do it. 30 minutes TOPS, it's not hard. We have a lot of officers with laptops in the field, we replace a lot of screens.

 

Of course an OEM part is going to be more expensive, they want you to just buy a new laptop. The part from a decent place will cost you 150-250 and any reliable competent tech can replace it for you for 25-50. Just like I said.

I know how to do it. 30 minutes TOPS, it's not hard. We have a lot of officers with laptops in the field, we replace a lot of screens.

 

Of course an OEM part is going to be more expensive, they want you to just buy a new laptop. The part from a decent place will cost you 150-250 and any reliable competent tech can replace it for you for 25-50. Just like I said.

 

:dancingpa

  • Author

Good info guys. Thanks for the help, I really appreciate it.

 

I'm mulling over my options.

My Mom's is like that and she is still rocking it two months later. It leveled off and as long as you don't grab it by the screen it has stayed pretty much the same.

Good info guys. Thanks for the help, I really appreciate it.

 

I'm mulling over my options.

 

If you can fix it for $200 or less as 98 suggests, then you would probably consider that route - unless you are wanting to get a new one anyways, of course.

  • Author
If you can fix it for $200 or less as 98 suggests, then you would probably consider that route - unless you are wanting to get a new one anyways, of course.

 

If I can fix it for $200, I'll do that, give it to the kids and get me a new one that they aren't allowed to touch. :D

If I can fix it for $200, I'll do that, give it to the kids and get me a new one that they aren't allowed to touch. :D

 

Technically, they didn't touch it...

  • Author
Technically, they didn't touch it...
This is true. Plus it is my fault the strap was removed from the Wii remote that would have prevented the accident. They are very good about wearing the wrist strap, but we got a new pistol type controller that the remote fits into and I removed the wrist strap to make it work. Then the very same day, they used the remote by itself and KABOOM.

 

We voted and they decided it was my fault. :lol:

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