September 30, 200817 yr Has anyone else got this before on their xbox? I've had mine since Christmas of 06 and never had any troubles, over the last month I've had problems with games freezing, ended up finally dying last week. Called Microsoft and they emailed me a UPS label in like an hour, after that I mailed it out and they received it on Friday and I just got notification that I'll be receiving a new xbox 360 and it was mailed out tonight. Hopefully will have it by the weekend. The new one is under warranty until next July. Great and fast service by Microsoft on this. :dancingpa:dancingpa
September 30, 200817 yr Same thing happened to me and they sent me a box and I got in back in less than 2 weeks.
September 30, 200817 yr Author Same thing happened to me and they sent me a box and I got in back in less than 2 weeks. I think they have quit sending boxes, or have atleast quit unless you specifically ask for a box.
September 30, 200817 yr Thats not fair! I got my red ring about a year ago and when I sent mine in I got the box from them rather fast and then it took me almost a month to get back. At least you should get in back for GoW 2!
September 30, 200817 yr I got it off ebay, no insurance, no registration or nothing, but I just called in and they said to send it in they would fix it for free. GREAT service.
September 30, 200817 yr Author I got it off ebay, no insurance, no registration or nothing, but I just called in and they said to send it in they would fix it for free. GREAT service. It's part of their extended warranty. Microsoft has spent over 1billion (not really sure) at least many millions is paying for additional warranty service to give to customers because of the hardware malfunction. Granted that some of the new xbox's sent to people are refurbished ones. But if you actually have to send it in like 4 times you can end up talking them into giving you an xbox elite or atleast a couple of free games, or so I've been told by people.
September 30, 200817 yr Happened to me last week, unfortunately my Xbox had already been sent off many times before and I was out of warranty. Microsoft is very easy to work with as you said. I ended up buying a new one the day after mine died, can't live without Xbox live.
September 30, 200817 yr Mine has frozen a few times, but usually works ok kinda slow at times. Really kinda nervous about it, bc my warranty is up in February. So if it's gonna happen I hope it does soon.
September 30, 200817 yr Author Mine has frozen a few times, but usually works ok kinda slow at times. Really kinda nervous about it, bc my warranty is up in February. So if it's gonna happen I hope it does soon. even once your warranty goes out your still covered if the 3 red rings happen. They fix it for free.
September 30, 200817 yr even once your warranty goes out your still covered if the 3 red rings happen. They fix it for free. I did not know that? I need to send my broken one off then.
September 30, 200817 yr Author I did not know that? I need to send my broken one off then. Call xbox live..go to the repairs center, tell them you got the 3 red rings and you need to send it in. They'll email you an e-label for UPS. print it out and put it on a box that your putting your xbox in. Pack it well then ship it off. If you're registered on xbox.com then you can track your repair status it keeps you updated on everything.
September 30, 200817 yr even once your warranty goes out your still covered if the 3 red rings happen. They fix it for free. You sure? I really want to believe you, it's just that this is the only thing I've been worried about for like six or seven months now. lol. This would be a big relief.
September 30, 200817 yr Author You sure? I really want to believe you, it's just that this is the only thing I've been worried about for like six or seven months now. lol. This would be a big relief. Promise dude. My warranty ran out 12/27/07 and I sent it in for repair and it was repaired for free.. call xbox.
September 30, 200817 yr I know so many people who have dealt with this, and all of them got a favorable outcome (minus the down-time, of course;)). I don't have an XBox, but I am familiar with the Wii's fatal whirring and clicking noise.:irked: We also had a speedy, favorable outcome.
September 30, 200817 yr Promise dude. My warranty ran out 12/27/07 and I sent it in for repair and it was repaired for free.. call xbox. Good deal man.
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