February 22, 201610 yr Sounds like the same old nightmare. So glad we got rid of their TV service. First issue I've had with them in 2 years. Happens.
February 22, 201610 yr First issue I've had with them in 2 years. Happens. I had nothing but issues when I had them. Plus, 24 hours of service interruption because of an update is completely unacceptable!
February 22, 201610 yr Definitely could use another option. Once we get the option to do ala cart for channels maybe the price will drop some and we can get improved service.
February 22, 201610 yr Apologies for thread-jacking, but after 20+ years with TWC/Insight/Storer, I'm switching to Direct on Friday. Majority of people I've spoken to w Direct love it. Looking forward to the Masters on Direct.
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