Update--first appraisal took one day to come back. The second one took three weeks. When I went to pick the ring and appraisal up from the second jeweler they had taken all the diamonds and one sapphire out?? I immediately took it back to Herzog and they were stunned. Apparently the prongs are damaged.
So I took Herzogs appraisal, along with Richters, and the ring and removed stones to the owner. I explained the situation and how unhappy I was that the appraisal came back at $500 and that they removed stones and it took three weeks to get it back. He said he felt the appraisal seemed low and he would adjust it to $1,000!? He said he would put the ring back together but it take til Monday or Tuesday. He was going to check to see why it took three weeks and why the stones were removed.
When I pick it up next week I am going to take it back to Herzogs and have them look at it. Hereof has been extremely kind and helpful!! They are top notch
I'll update on this when I have the ring back. Thanks