December 13, 201213 yr I ordered something from Amazon on Dec 3, it was supposed to deliver on Dec 10. Its now Dec 13 and still no package. Whats the best route to go to find out where the package is. My Account shows the package was in transit in Indianapolis on Dec 7 and nothing since.
December 13, 201213 yr I'd call Amazon customer service. If you have the shipping number I'd also call the shipper (UPS?) and ask where it is.
December 13, 201213 yr I'd call Amazon customer service. If you have the shipping number I'd also call the shipper (UPS?) and ask where it is. Make sure to scope out the nearest handicapped parking spots first.
December 13, 201213 yr Yes get in touch with customer service. If they sent you a confirmation by email there is a place where you can click shipping & delivery and customer service.
December 13, 201213 yr Fed Ex Shipment Log on to fedex.com and enter your shipping number. It will give you the latest. If you don't get a good answer from that place a call.
December 13, 201213 yr Author Log on to fedex.com and enter your shipping number. It will give you the latest. If you don't get a good answer from that place a call. Just says in transit from Indy on Dec 7 (same day it shipped out)
December 13, 201213 yr Author Amazon Customer Services says its a FED Ex issue, not an Amazon issue and that I have to deal with them.
December 13, 201213 yr Amazon Customer Services says its a FED Ex issue, not an Amazon issue and that I have to deal with them. Better get Fedex on the phone. I've had to previously.
December 13, 201213 yr I buy from Amazon weekly and they ALWAYS send UPS; both in Louisville and E-Town.
December 13, 201213 yr I didn't have a problem other than it just seemed strange to me that a package I ordered from Amazon.com went from Hebron, Ky to Indy (via FedEx), then from Indy, it was sent to me via the USPS (snail mail) back to Florance, Ky at my work address, which isn't that far from either the Amazon warehouse and or the FedEx distribution center! My guess, if your package if a small one and or isn't that heavy, it went to Indy, then to you via the USPS and that is where the delay is at!
December 13, 201213 yr Author Fed Ex says they have no idea where it is. But they are going to research more and contact me by 4pm. Considering I need this package for our Tournament Saturday, im fairly P O E D right now.
December 13, 201213 yr Fed Ex says they have no idea where it is. But they are going to research more and contact me by 4pm. Considering I need this package for our Tournament Saturday' date=' im fairly P O E D right now.[/quote'] I would file a complaint.
December 14, 201213 yr Fed Ex says they have no idea where it is. But they are going to research more and contact me by 4pm. Considering I need this package for our Tournament Saturday, im fairly P O E D right now. Don't blame you. Good luck.
December 14, 201213 yr Author Don't blame you. Good luck. Amazon offered to ship me another one, but when I told them I had to have it by Friday they said, we cant do that, it wont leave our warehouse by then, they instead offered to refund me the money. Which they did. I got lucky and was able to find what I ordered at a store in the area. Had to pay $30.00 more for it, but oh well.
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