PC Help (Malware Removal)

  1. #1

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    PC Help (Malware Removal)

    I have malware on my PC and can not get rid of it. It is Ultimate Defender/Ultimate Cleaner. I have ran several spyware programs and TrendMicro's Housecall. They all say that they have deleted it but it still comes back. Anyone have any idea how to get rid of this?

    Oh yeah several spyware programs out there say they are free, but dont be fooled. They scan for free then you have to buy the program to remove the spyware.
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  2. #2

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    Have you tried Ad-Aware and/or Spybot: Search and Destroy.

    Both are free downloads. I got mine on ZDnet.com

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    Tried Ad-Aware but not spybot. I will give Spybot a try. Thanks!!

  4. #4
    DragonFire's Avatar
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    Spybot is an excellent free program!

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    PH:

    Might also want to try Windows Live One Care. You can get a free 1-month trial.

    I've used Spybot Search and Destroy but it didn't eliminate the really nasty stuff. Same with AdAware, etc. At first glance it appears that the malicious programs are gone, then they pop right back up.

    I had major PC problems about 3 or 4 months ago and wound up starting from scratch - backing up everything important, deleting everything and completely reformatting. No fun at all (actually a friend did all the work; I just plied him with food and drink).

    This should be a good place to get help; it's my understanding that there are several very capable computer folks here.

  6. #6

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    Spybot had the same result for me. Shows that it deleted it but still being a pain in the hind quarters.

    Papa I will try your suggestion.

    Thanks to everyone. If you have anymore ideas please feel free to let me know. I am losing my mind with this thing.

  7. #7

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    If you feel comfortable you can google seasrch and get details on how to find all of the nasty little .dll files as well as editing your registry. That's advanced stuff though and if you do something wrong you could kill your computer and end up having to re-format it.

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    I actually tried that but seems that the little (insert expletive here) is a mean one. I must not have gotten all parts of the malware. Still trying and I REALLY appreciate all the help.

  9. #9
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    If you are running Windows XP you might want to delete your system restore points. This is where your computer automatically records what's on your hard drive. This in case you have problems from adding new software. You can go back to a date before you added it. Well, if there was any malware or virus on at that time that would be recorded also.

    Your removal program would remove it but system restore would still have it. This means it would still be showing that it is on your system.

    All you have to do is turn system restore off and this will automactically delete all previous restore points. This should remove any virus or malware recoreded. Then turn it back on and you should be set.

    Your problem sounds like the same problem I had and this is what I had to do to remove it.

  10. #10

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    Quote Originally Posted by Philip Hay
    I actually tried that but seems that the little (insert expletive here) is a mean one. I must not have gotten all parts of the malware. Still trying and I REALLY appreciate all the help.
    Try posting your problem in this forum:

    http://forums.techguy.org/f54-s.html

    I have had issues in the past and all of the people on this board were extremely helpful in both COMPLETELY(I too had issues where the program continued to come back) removing the malware and also suggesting programs/methods to prevent acquiring such malware/adware.

  11. #11

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    Quote Originally Posted by nWo
    If you are running Windows XP you might want to delete your system restore points. This is where your computer automatically records what's on your hard drive. This in case you have problems from adding new software. You can go back to a date before you added it. Well, if there was any malware or virus on at that time that would be recorded also.

    Your removal program would remove it but system restore would still have it. This means it would still be showing that it is on your system.

    All you have to do is turn system restore off and this will automactically delete all previous restore points. This should remove any virus or malware recoreded. Then turn it back on and you should be set.

    Your problem sounds like the same problem I had and this is what I had to do to remove it.
    This may work, but I would advise against it. If you delete all system restore points and still cannot get rid of the virus you will virtually have to start from scratch with your computer.

  12. #12
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    Quote Originally Posted by OldRaider22
    This may work, but I would advise against it. If you delete all system restore points and still cannot get rid of the virus you will virtually have to start from scratch with your computer.
    No you don't either. The restore points are just snap shots of what is on your hard drive at that day and time. Removing them won't do any harm to your computer. You just won't able to use the system restore to go back to that period and make your computer look like it did then.

    I've used this on several occasions on my computer and some others to fix problems. This is so I don't have to reformat the hard drive and lose any information. Reformatting the hard drive is where you'll have to start over.

  13. #13
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    PH try going to to run in the start button,Type in msconfig it will pull up a box at the top of the box go to far right hand where it says startup click that.It will show several programs there some with a check mark some not,Uncheck all the ones you don't recognize especially the one with exe.It will ask if u wanna restart click yes and then when you reboot run adware and spybot again so if this helps.

  14. #14

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    Quote Originally Posted by mcpapa
    PH:

    Might also want to try Windows Live One Care. You can get a free 1-month trial.
    This worked!!! It is really good and comes with a 90 day free trial period. Thanks to all that had help for me. I really appreciate it!!

  15. #15
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    Try a system restore, like stated above. The program I downloaded onto my work PC is called AVG and it works pretty awesome. I'm positive it will work!

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