JCPenney to get rid of check-out counters and clerks

Personally I love self checkouts. I hate the idea of cutting jobs. I think it will be a loss because I think there is more of older generations that shop at Penny's than young. When I think of the self checkouts I've seen it's usually the older people that don't like them and younger people that do. That sets them up for failure I think.

Jay Bruce's bat has finally come to life.

Originally Posted by hoops5

Will they be putting those annoying hard plastic tags on everything that set off alarm if you walk out without them? That would help with shoplifting, but you still need the sales clerks to remove them.

No it will be RFID tags which are very small. They already come in many things from the manufacturer. When the item is paid for it just deactivates it.

Shoplifters will find a way around this in pretty quick order. I personally will be very very interested in the effect this has on theft.

This technology was actually first talked about 10-15 years ago. In a perfect world, you would just scan your debit card when you walked in and then you would be charged with whatever you walked out with...but I don't think that is quite the version of the system JCP is putting in. There will still need to be checkouts for shoppers that want to pay cash and so they can get a receipt.

Originally Posted by hrcarrier

Jay Bruce's bat has finally come to life.

what?

Wait I wanna play...


Salsa is delicious but gives me awful heartburn

This thread makes me want to go to JCP.

Originally Posted by rockmom

This thread makes me want to go to JCP.

I was there yesterday. Got 2 new shirts, pair of pants, and had to order 2 other shirts they didn't have in my size. JCP is the only place I can get shirts that are long enough form me.

Originally Posted by Jumper_Dad

There will still need to be checkouts for shoppers that want to pay cash and so they can get a receipt.

I am not following you here, at the Kroger self-check out you can use cash and it gives you change and a receipt with no clerk. What am I missing here?

Originally Posted by theguru

I am not following you here, at the Kroger self-check out you can use cash and it gives you change and a receipt with no clerk. What am I missing here?

My reading of the original post may have been off. I read it that all counters and registers would be removed completely, but looking back I realize they meant there will be some sort of self checkout like in the grocery stores. Sorry for the confusion.

Originally Posted by theguru

I am not following you here, at the Kroger self-check out you can use cash and it gives you change and a receipt with no clerk. What am I missing here?

That Jay Bruce's bat has come to life.

I literally can't remember the last time I was in a Penney's...I don't foresee ever going in one in the future.